SERVICE QUALITY (SQ) CENTRE PTE LTD- Consultancy Service Quality (SQ) Centre Pte Ltd
Our Service Quality framework provides a structured and holistic approach to organisational development and improved corporate performance. It focuses on fostering a quality and customer-oriented mindset within the organisation through the application of assessment tools, workshops and hands-on consulting.
The SQ framework specifically addresses 5 critical factors, essential to determining an organisation’s adequacy to deliver customer value and service quality. These are: Leadership, Strategy, Process, People and Measurement.
For more information, visit us @ http://www.sqcentre.com./cn.htm
