Top 5 Questions
1. What are 88DB's
Posting Guidelines?
88DB requires its members to adhere to its Post Posting Guidelines in
order to ensure a pleasant online experience for everyone. Any member who fails to comply with the guidelines
listed below would be dealt with a suspension of his or her posting
and/or 88DB membership.
- Improper language: Foul, obscene, offensive, tasteless or
otherwise inappropriate language in your member profile and Posts is
not allowed.
- Sexual material: No adult-rated, nudity, sexually
offensive or pornographic images/photos/graphics/video/audio will be
tolerated.
- Flaming content: You may not post content that is
defamatory, threatening, harassing, abusive, racist, discriminating or
otherwise objectionable.
- Illegal material: Posts containing illegal material or
promoting products and/or services deemed to be illegal or unethical
are not allowed.
- Copyright & Intellectual Property: Members should not
add Posts which may contain materials protected by copyright and
intellectual property laws
- Misleading information: No Posts that contain false,
deceptive, misleading or deceitful materials will be tolerated.
- Irrelevant categories: Posts posted in inappropriate
categories will be removed.
- Duplicate Posts: Posts that are duplicate or similar to
an existing one (posted by the same user) in the same sub-category are
not allowed. Repeatedly posting the same or
similar content or otherwise posting an unreasonable or
disproportionately large
load on our listings is also not allowed.
- Repost Posts: A Post can only be reposted once a day and
no more than five times in total.
2. Is Registration free?
Yes, registration with 88DB is absolutely free. Register
here now!
3. How do I register?
To create an 88DB.com account, you will need just one minute to fill
out our registration
form. It's FREE & simple.
4. Are there any charges
to add posts on 88DB?
It's FREE. It costs you nothing to post your Posts on 88DB.
5. How do I add a new
Post?
- Click on the "Add a FREE Post" link on the
navigation bar
- Step 1: Select Post Type (Offer or Want) & Category
- Step 2: Enter Post Details
- Enter the Post Title and Description
- Spice up your Post by uploading images and multimedia files
- Provide further information in Post specifics
- Enter your Contact Information to let others find you
- Preview and confirm your Post
- Step 3: Submit, and your Post will be published shortly!
Click here
to learn more.
1. Registration
1.1 Is Registration free?
Yes, registration with 88DB is absolutely free. Register
here now!
1.2 Is 88DB membership
open to everyone?
Yes, everyone is welcome to join 88DB!
1.3 Why should I
register?
If you want to promote yourself or your organization in 88DB, you
should register for a free account. This will give you full access to
our premium features that non-registered users are missing out:
- FREE Posts
- Manage your Posts
- Create and Edit your profile
- Send private messages to other members
- Receive email notification of replies to your Posts
- Plus... more upcoming features of 88DB.
1.4 How do I register?
To create an 88DB.com account, you will need just one minute to fill up
our registration
form. It's FREE & simple.
1.5 Which type of 88DB
membership is right for me?
88DB offers two different types of memberships: Individual or
Organization. Individual Accounts are for individuals while
Organization Accounts are for organizations, companies, clubs or
societies.
1.6 What is a Display
Name?
Your display name is what other members see and how they identify you.
It appears on your member profile and your Posts. You can change your
display name by updating your member profile and the change will be
reflected in all your previous and new postings.
1.7 Why should I verify
my email address after registration?
After you have registered with 88DB, you will be sent a welcome email
with an email verification link. You will need to click on this link to
complete the registration process. This is to ensure that the email
address you have provided is valid and working; and that you are
the holder of this email account. Without verification of your email
address, you will not be able to login, publish your Posts,
contact other members nor receive User Enquiries and other important
emails from 88DB such as Post Posting Confirmation and Post Status
Notification.
1.8 I've
registered with 88DB and provided a valid email address. However, I
did not receive my activation email. Why is this so & what should I
do?
If you are using a web-based email service such as Hotmail or Yahoo
Mail, please ensure that the filters do not mark our emails as spam.
Please check the "Junk E-Mail" or "Bulk" option. Alternatively, log
into your "My88DB"
account and request for another activation email.
1.9 How do I know if my
email address has been verified?
Upon registration, you will receive an email asking you to verify your
email address. Once you have clicked on the verification link found in
the email, it will lead you to a web page confirming your email
address.
2. Adding a Post
2.1 Are there any
charges
to add a Post on 88DB?
As long as you have not exceeded our Ad Posting Limit, it costs you
nothing to add your Posts on 88DB.
2.2 How many Posts can I
add?
Due to the Ad Posting Limit, you can only publish a maximum of two (2)
FREE Posts across all the categories(Excluding the paid categories of Jobs, Local Eateries, Financing & Loans, Used Cars, New Properties Launch, Latest Properties Launch and Escort Services). If you wish to post more ads and
upgrade
your service plan,
please contact us through our Customer Service Hotline at (65) 6238
1688 / 6267 8000 or click
here to send us your contact information and we will get in touch
with
you with the details.
2.3 How do I add a Post?
- Click on the "FREE AD" button on the
navigation bar
- Step 1: Select Post Type (Offer or Want) & Category
- Step 2: Enter Post Details
- Enter the Post Title and Description
- Spice up your Post by uploading images and multimedia files
- Provide further information in Post specifics
- Enter your Contact Information to let others find you
- Preview and confirm your Post
- Step 3: Submit, and your Post will be published shortly!
2.4 What are
88DB's Posting Guidelines?
88DB requires its members to adhere to its Posting Guidelines in order
to ensure a pleasant online experience for everyone.
Any member who fails to comply with the guidelines listed below would
be dealt with a suspension of his or her posting and/or 88DB membership.
- Improper language: Foul, obscene, offensive, tasteless or
otherwise inappropriate language in your member profile and Posts is
not allowed.
- Sexual material: No adult-rated, nudity, sexually
offensive or pornographic images/photos/graphics/video/audio will be
tolerated.
- Flaming content: You may not post content that is
defamatory, threatening, harassing, abusive, racist, discriminating or
otherwise objectionable.
- Illegal material: Posts containing illegal material or
promoting products and/or services deemed to be illegal or unethical
are not allowed.
- Copyright & Intellectual Property: Members should not
add Posts which may contain materials protected by copyright and
intellectual property laws without prior permission from the owner(s).
- Misleading information: No Posts that contain false,
deceptive, misleading or deceitful materials will be tolerated.
- Irrelevant categories: Posts posted in inappropriate
categories will be removed.
- Duplicate Posts: Posts that are duplicate or similar to
an existing one (posted by the same user) in the same sub-category are
not allowed. Repeatedly posting the same or
similar
Content or otherwise posting an unreasonable or disproportionately
large
load on our listings is also not allowed.
- Repost Posts: A Post can only be reposted once a day and
no more than five times in total.
3. Post Categories & Type
3.1 Which category
should I pick?
We have 26 (and counting...) main categories. Please choose an
appropriate main category
and sub-category for your post.
3.2 Can I add a
Post in several categories?
Yes. You can add your Post in several categories as long as they
are relevant and appropriate.
3.3 What if I can't find
an appropriate category for my Post?
Here in 88DB, we always strive to shape our service portal to meet your
needs. Do send us an email at cs@88DB.com.sg
to suggest any new categories.
3.4 I'm placing a Post
but the chosen category is identical to another category (e.g. Events
& Activities > Design and Design > Events & Activities).
What should I do?
The existence of identical categories provides you, service providers,
with a multi-edge platform to reach your target
customers/audiences. Logically, this will only generate more exposure
for your services.
3.5 What Post types are
available? What are Offer and Want Posts?
88DB provides interactions of Post postings between Individuals and
Organizations. You can post either an Offer or a Want Post to fit your
needs.
- Offer Post
- A Post to provide or promote a service, product or talent
- Want Post
- A Post to request or find a service, product or talent
3.6 I'm placing a Post
but its type is neither "Offer" nor "Want". What should I do?
"Events & Activities" and "Dating & Friendship" are the
only categories that cannot fit appropriately in either Offer or
Want types. It is recommended that users choose "Offer"
for these categories.
3.7 I published a post
in the wrong category. How can I move it?
You can login to My88DB
and
select a new subcategory for your posts in "My Posts".
4. Post Content / Details
4.1 Why is the Post
Title so important?
Because it is the first thing that captures the viewer's attention!
Moreover, it will be indexed first by our search engine when a user
types in his or her keywords to search for Posts. So, always make sure
your Post Title is precise yet interesting.
4.2 Any tips for
creating a great Post?
We have some suggestions to help you to create a great Post:
- Post Title
- Post Title is the most important part of your Post. Make it
attractive to capture the viewer's attention at his or her first glance.
- The title is what our search engine will index first when users run
keyword searches. Think of words which people may use to search and try
to include them in your title.
- Post Description
- Be descriptive. Give the viewers clear, complete and concise
information.
- Do include photos and multimedia content, whenever possible.
- Clearly and honestly represent what is being offered.
- Describe the benefits of your item or service.
4.3 Is there a character
limit for each Post?
Yes, the Post Title is limited to 100 characters while the limit for
Post Description is 5,000 characters. The Post Title and the first 28
words of the Post Description will be extracted and displayed in search
results.
4.4 I don't have
a specific price for the service I offer. What should I put for price?
You can just leave the "Price" field blank and select "Not Specified"
from the drop-down list.
4.5 Which price option
should I choose?
88DB offers a Post posting platform for a variety of services,
implying that pricing definitions can be varied from one service to
another. Here, you may trade your service(s) under a set period of
time, per job or even per unit. In addition, you may also specify
whether your price is the minimum, fixed or negotiable.
4.6 What is "Post Expiry
Date"?
"Post Expiry Date" is the date which you select to have your
post removed.
4.7 What is the
advantage of filling out the Post Specifics?
Though it is not mandatory for you to fill out the Post Specifics
section, we still strongly recommend you to do so. This is because the
more information you fill in, the higher the chances your Posts will be
searched and be seen by others. Please be as detailed and accurate as
possible.
4.8 Can I preview the
Post before it goes live?
Yes. You can preview it before publishing them.
4.9 Will I get a unique
URL for my Post?
Once you have listed your Post in 88DB, you will receive a unique URL
that looks like this -- http://www.88DB.com/1234.html. This URL links
directly to your Post Details page.
4.10 How long will it
take for the newly added Post to be shown on the list?
Your Post will go live and be listed instantaneously on the top of the category
list which you have requested for.
4.11 How long will my
Post last?
By default, your Post will last between 45 to 365 days, depending on the subcategory it is in. You can delete your Post whenever you wish by simply following the instructions here.
5. Photo and Multimedia Management
5.1 Is there any charge
to upload image and multimedia content?
No, it is absolute free.
5.2 How many images can
be uploaded into each Post?
You may upload up to six (6) images per Post.
5.3 What are the
advantages of adding images into a Post?
Images draw people's attention. Adding an image will greatly
increase your chance of getting noticed as well as allowing others to
get a better idea of what you are offering or looking for. Members who
upload images to accompany their Posts tend to receive more replies
than those who don't.
5.4 What types of image
files can I upload?
Images must be in one of the following accepted formats: JPEG (.jpg or
.jpeg) or GIF (.gif). Please keep the file size to 200KB or less.
5.5 What types of images
are forbidden?
Photos, images and/or graphics that are protected by copyright and
intellectual property laws or contain abusive, nude, obscene, sexual or
otherwise materials deemed offensive to others are not permitted on
88DB.
5.6 How can I upload
images to my Post?
Uploading images is easy. During the posting process:
1. In step 2, on the Post Details page, click on the "Add/Change
Images" button to open a pop-up window with
the upload function.
2. Click "Browse" to select an image file on your computer and then
click "Upload".
3. You can upload a maximum of six (6) separate images for each Post.
Repeat
step (2) as necessary.
4. Click "Done" to go back to the Post Details page.
5.7 How will my images
be displayed?
Your primary image will be the main image shown on the Post while the
rest of the images will be displayed as thumbnails. A thumbnail of your
primary image will show up in search results.
5.8 How can I change
images once they have been uploaded?
To change your images, simply follow these steps:
1. Login to "My88DB".
2. Click "My Posts" to find your list of Posts.
3. Click the "Edit" link to the right of the Post which
you want to edit. This brings up the Post Details form.
4. Click the "Add/Change Images" button to change your
image(s).
5.9 How many video and
audio clips can I upload for each Post?
You may post one (1) video and one (1) audio clip for each Post.
5.10 What types of
video files can I upload?
Video files must be in one of the following accepted formats: AVI, WMV,
MPG or MP4. Please keep the file size to 3MB or less.
5.11 What types of
audio files can I upload?
Audio files must be in one of the following accepted formats: WMA, MP3
or MP4. Please keep the file size to 1MB or less.
5.12 How can I upload
video/audio files to my Post?
Uploading audio/video files is easy. During the posting process:
1. In step 2, on the Post Details page, click on the "Add/Change Video"
or "Add/Change
Audio" button to open a pop-up window with the upload
function.
2. Click "Browse" to select a file on your computer, and then click
"Upload".
3. Click "Done" to go back to the Post Details page.
5.13 How long does it
take for my video/audio to be shown on my Post?
All video and audio files must first be reviewed before going live. You
will receive an email once your file has been verified. This whole
process will take less than 48 hours.
5.14 What is the
approval process for video/audio content? What does Not
Verified/Verified/Rejected mean?
The video or audio file which you have uploaded will first be in the
pending status called "Not Verified". Once reviewed by
the administrator, the status will be changed to either "Verified" or
"Rejected".
1. Not Verified. Video/audio is currently not active online. Your file
will be reviewed within 48 hours.
2. Verified. The administrator has reviewed and approved your file. It
is
currently displayed on your Post and visible to all users.
3. Rejected. The file has been rejected and will not appear for public
viewing. You will also receive a notification email explaining the
reason for its rejection.
5.15 How can I check
the approval status of my video/audio?
Simply follow the following steps:
1. Log into "My88DB".
2. Click "My Post" on the left panel.
3. You will find the status next to the video or audio icons for each
Post.
5.16 Why aren't
my video/audio clips showing up on my Posts?
It is possible that your audio or video files may still be pending
approval or were rejected for some reasons. Log into "My88DB"
to check the status of your multimedia files.
5.17 Why are my
video/audio files rejected?
This is because the file which you have uploaded did not comply with
the 88DB Posting Guidelines. Try to upload another file and re-submit.
5.18 How do I change my
video/audio files once they have been uploaded?
1. Log into "My88DB".
2. Click "My Posts" to find your list of Posts.
3. Click on the link of the Post which you want to edit its multimedia
content. This will bring up the Post Details form.
4. To change your multimedia file, click the "Add/Change
Video" or "Add/Change Audio" button.
5.19 Could you help me
to downsize my video files?
Yes. For video files over 3MB, we can help to reduce the file size.
However, please note that we do NOT provide any form of editing
service. Do contact us at (+65) 6238 1688 / 6267 8000 or email cs@88DB.com.sg for further
assistance.
6. Searching & Browsing
6.1 How do I search for
my published Post?
There are two ways to find your Posts:
1. Browse the category
to which your Post belongs
2. Search by keyword. The keyword can be the Post Title or any words
that appear in the Post Description.
6.2 Why doesn't my Post
show up in a search?
Your Post may not show up for three different reasons. You can check
all the following status by logging into "My88DB":
1. Your Post has been deactivated. If your Post has been deactivated,
you will receive an email explaining the reason. To republish your
Post, please edit the content and resubmit.
2. Your Post has expired. Check the status of your Post in the "My
Post" section by logging into "My88DB".
Repost your Post to publish it again. It is FREE.
6.3 Do you have any
search tips to optimize the search results?
Here are some suggested guidelines to enable you to take full advantage
of our search engine and obtain better search
results:
1. Use specific words. For instance, if you get too many results from
"craft", you might try "doll making" or "pottery".
2. Broaden your search. If "Thai massage" yields too little results,
try "massage"
3. Use shorter forms of words. For example, "teach" rather than
"teaching" or "teacher". Avoid numbers for ambiguous results.
4. Try browsing. If you're not sure which keywords to use, try browsing
by Category.
7. Post Management
7.1 How can I manage my
Posts?
To view your Posts and edit their content, visit "My88DB".
From the "My Posts" section, you can edit, delete and
repost your Posts. You can also see the post and expiry dates, number
of views and number of messages left by other members.
7.2 How do I edit my
Post after I have published it?
You can edit your Posts at any time. Simply follow these steps:
1. Log into "My88DB"
2. Click "My Posts" to find your list of Posts.
3. Click the "Edit" link to the right of the Post which
you want to edit. This brings up the Post Details form.
4. Make your changes and then click "Confirm &
Submit" to finish.
7.3 What does Post
status (Active, Rejected, Expired, Inactive) mean?
The Post Status indicates whether your Post is currently running or
not. From the "My Post" section under "My88DB",
you can find several status types that may be displayed in the Post
Status column:
1. Active. Post is viewable to the general public and showing up in the
search results.
2. Rejected. Post is not active. It has been deactivated because it
does not comply with the 88DB Post Posting Guidelines. To republish the
Post, please edit the content and resubmit.
3. Expired. Post has been removed from public view automatically upon
expiration. To reactivate your Post, simply repost it. It is FREE.
4. Inactive. Post is NOT viewable to the general public because you
have not verified your email address. Once you have gone
through the verification process, your Post status will instantly
change to "Active".
7.4 How will I know if
my Post has been rejected?
If your Post has been rejected, you will receive an email explaining
the reason. Alternatively, do log in to "My88DB"
and check the Post status from the "My Post" section.
7.5 Why was my Post
rejected?
Posts may get deactivated if it violates any of the rules listed under
88DB Post Posting Guidelines. 88DB also reserves the right to
investigate the IP address, Internet Service Provider, location and the
identity of any offender.
7.6 Is there any charge
to repost Posts?
No, it is absolutely FREE.
7.7 How many times can I
repost a Post?
You can repost your Post once a day and no more than five times in
total. The renewed Posts will go back to the top of the list. Once
you've reposted the Post five times, you will need to submit a new Post
if you want to keep it live.
7.8 How do I repost my
Post?
You can edit your Posts at any time. Simply follow these steps:
1. Log into "My88DB"
2. Click "My Posts" to find the list of Posts.
3. Click on the "Repost" link to the right of the Post
which you want to edit. This will bring up the Post Details form.
4. Adjust the Post expiration date in "Post Expires".
5. Click "Confirm & Submit" to finish.
7.9 How do I delete a
Post?
To edit a Post, simply follow these steps:
1. Log into "My88DB"
2. Click on "My Post" to find your list of Posts.
3. Click on the "Delete" link to the right of the Post
which you want to edit.
7.10 How can I track
the popularity of my Posts?
The "Views" column on "My Post" of My88DB shows
the number of times your Posts have been viewed by site visitors.
7.11Can you help me to create/edit/delete my
Post?
No, it is our policy not to modify any Post content on behalf of our
members. This is to maintain members' accountability for Post content.
However, we reserve the right to modify or deactivate posts that
violate our Post Posting Guidelines.
8. Communicating With Members
8.1 How do I respond to
a Post?
To contact other members regarding a post, scroll down to the
"Messages" form near the bottom of the
page. Log in first if you are an 88DB member and then enter your
message.
If you are not an 88DB
member, you can still contact the seller/advertiser by filling out the
form. Fill in your name, message with the verification code and then
click on the "Submit" button. Make sure to provide your contact details
so that the seller/advertiser can reach you.
8.2 How can I contact a
Member?
To contact other members, simply click on the member's display name to
bring up his/her member profile page where you will find a "Contact
Member" link. Log in first
if you are an 88DB member and then enter your message. Finally, click
on the
"Submit" button to send your message directly to the member.
8.3 I'm not a member
yet. Can I contact a member?
Sorry, this function is only for 88DB's registered members. If
you are not an 88DB member, please register here.
8.4 Will others be able
to see my real name when I send out a message?
No. Users will only be able to see your 88DB display name or company
name. Your surname and first name will never be revealed to anyone.
8.5 Will anyone who
sends me messages be able to view my email address?
No. Members replying to your Post cannot view your email address. If
anyone wants to contact you, they will either fill in the "Contact
Member" page or the form at the bottom of your
Post. The message is then sent to you as a private message.
8.6 How can I be
notified about messages I receive?
You will receive all comments and messages via your registered email
address. You can also find the number of messages received in "My88DB".
The "My Message" column section in "Post
Management" shows
this information.
8.7 Can I
forward a
Post to a friend?
Yes. You can send a particular Post to your friends by clicking on the
"Email to Friends" link shown at the top of the Post. Enter your
friends' names and email addresses and click "Submit" to send.
9. Member Profile
9.1 What is a Member
Profile? Why should I create one?
A profile is a great way to
tell people more about you or your organization! Think of it as a quick
sketch of who you are and what service(s) you are offering. The more
you
tell about yourself or your organization, the more likely that other
members with similar interests will come to you.
9.2 How do I create a
Member Profile?
Simply follow these steps:
1. Log in to "My88DB"
2. Click on "Edit Member Profile" on the left panel.
3. Upload your personal image or organization logo. This will be your
profile photo and can be seen by all members.
4. You may also upload up to six (6) additional images, one (1) video file
and one (1) audio
file to your profile.
5. Check the "Shown to Public" boxes if you would like to display your
contact numbers and email address in your member profile.
6. In the "Description" section, briefly describe
yourself or your organization.
7. Click "Submit" to finish.
9.3 What is an avatar?
Why should I upload it?
An avatar is a personal icon or an image representing yourself. This
will be shown on your member profile and can be seen by
all members.
9.4 How many
multimedia
files can I upload for my Member Profile?
Currently, you may post up to six (6) images, one (1) video file and one (1)
audio file in
your profile.
9.5 Do I have
to fill
out all the information in my Member Profile?
No. Only fill out that information which you feel comfortable to
reveal. However, we strongly advise you to complete your
profile so that other members can get to know more about you. Try to
put in at least the personal icon/organization logo and a brief
description.
9.6 How do I add a PayPal Account to my Post?
First, you need to have your own PayPal Account. If you do not have one yet, you can register and sign up for a new account at PayPal.
Prepare your login details and follow the simple steps below:
1. Log into "My88DB", click on "Edit Member Profile".
2. In the "PayPal Account" field, enter your PayPal Account login – the email address you used when you registered for a PayPal Account.
3. Click "Save Change".
4. Check the option "Enable PayPal in this Ad" on the Post Details form to finish.
Note: PayPal service is provided by PayPal, Inc. Before using the regarding service, you should read the user agreement on www.PayPal.com. 88DB.com provides the service to facilitate exchanges among users and accepts no liability for any disputes that may arise from the transactions.
9.7 How do I
update my
Member Profile?
To edit your profile, follow these steps:
1. Log into "My88DB"
2. Click on "Edit Member Profile" link under "My
Profile". You will
be brought to your original profile.
3. Make your changes.
4. Click "Submit" to finish.
9.8 What information
will be displayed to members from my profile?
All fields except your email address and name (surname, first
name) will be displayed to the public.
9.9 How do I view a
member's profile?
Click on the display name or company name on the Post to view the
member's Profile.
10. Membership
10.1 Can I change my
email address?
Yes. You can change your email address by submitting a request to cs@88DB.com.sg. Please note
that your email address is your login ID. If
you change it, you will need to verify the new email address AGAIN.
10.2 I have changed my
email address. Do I need to register again?
No, you need not register again. Simply send a request to change your email address to cs@88DB.com.sg. In your email to us, please include any previous communications with 88DB to verify that you are the corresponding account owner. An email will be sent to your new email address with a verification link. Click on the verification link in the email to confirm your new email address. Remember to use your new email address the next time you log in.
10.3
How do I subscribe
to/unsubscribe from the 88DB newsletter?
To change your subscription preferences, please follow these steps:
1. Log into "My88DB".
2. Click on "My Profile" and select "Edit Member
Profile" on the left panel.
3. Scroll down until you reach the Contact Information section,
check/uncheck the box of your preferences.
4. Click "Save Changes" to finish.
10.4 How do I change my
password?
Follow these steps:
1. Log into "My88DB".
2. Click on "My Profile" and select "Change
Password" on the left panel.
3. Enter your current and new passwords.
4. Click "Change Password" to finish.
5. Your Password has been changed. Remember to use your new password
when you log in next time.
10.5
What should I do
if I forget my password?
You can retrieve your password by clicking here and
following the
instructions. You will need to enter the email address you used to
register with us and your password will then be emailed to
you.
10.6 Can I close my
88DB account?
Closing your account will PERMANENTLY REMOVE all of your information
from 88DB, including your Posts and member profile. This information
cannot be restored. We suggest that you leave your 88DB account active.
However, if you really want to close your account, do send us an email
at cs@88DB.com.sg.
11. 88DB Policies & Guidelines
11.1 What are
88DB's Terms & Conditions?
Please refer to our Terms
& Conditions.
11.2
What is
88DB's Privacy Statement?
Please refer to our Privacy
Statement.
11.3 What are
88DB's Ad Posting Guidelines?
Please refer to our Posting Guidelines.
12. Technical Issues
12.1 Which browsers
does 88DB support?
We recommend Microsoft's Internet Explorer 5.0 (and up) or Firefox 1.5
(and up) for best results. Earlier versions will not allow you to
access all of the site's functionalities.
12.2 Can I login to my
account on a different computer?
Yes. Even if you are using a different computer, you can still log in
to your 88DB account using your registered email address and
password.
12.3 How and why
does
88DB use cookies?
"Cookies" is a type of information stored on your hard drive via your
web browser. The "cookies" that 88DB uses does not track any personal
data such as passwords, name or email address. Cookies simply
help us to identify your session and track your activities on the site.
12.4 Where can I report
bugs and errors?
To report bugs and errors, please email us at cs@88DB.com.sg. When submitting bug
reports, it is helpful if you could send as much information as
possible about your issue(s) and the URL of the webpage(s) where you
found the problem(s).
13. Opinions & Feedback
13.1 How can I send
comments or suggestions to 88DB?
We would love to hear your thoughts, comments and suggestions. Email us
at cs@88DB.com.sg.
13.2 What can I do
about illegal or offensive Posts?
If you come across any illegal or offensive Posts, report to us at report@88DB.com. Alternatively, you
can use the "Report Inappropriate" function located at the bottom of
each Post.
The information will automatically be forwarded to the administrator.
13.3
What if my
questions are not answered here?
Send us an email at cs@88DB.com.sg
- we
are here to help! |
14. Map Function
14.1 What is the advantage of creating map for your Post?
Creating map enables users to find your exact location. On the Post Details page, users can easily view your basic information, including location and contact information. Click and drag the map, the adjacent sections will be displayed immediately.
14.2 How to create map in a new Post?
You could create map at any time. Simply follow these steps:
1. Log into 88DB and click on the "Post a Free Ad" button on the navigation bar
2. Select Category, Subcategory and Post Type (Offer or Want)
3. Enter Post Details
4. In Ad Specific, select your District Area and enter the address
5. Click on "Create Location Map", the Create Your Map page will be shown
6. Enter either – not all – of the following to search for the location:
- Block/House No. and Street Name
- Building Name
- Post Code
7. Select location from search results (if applicable)
8. Click on "Set Location Map & Address" button
9. Click "Confirm" button. And you're done. Continue editing ad as per usual.
14.3 How to create or edit a map in an existing ad?
You could create a map for an existing ad or edit an existing ad at any time. Simply follow these steps:
1. Login to "
My88DB"
2. Click "My Posts" to find your list of Posts
3. Click the "Edit" link on the right of the Post which you want to edit
4. To add a new map, click on "Create Location Map"; to edit an existing map, click on the Edit button (pencil icon) next to "Added Location Map". Create Your Map page will be shown
5. Enter either – not all – of the following to search for the location:
- Block/House No. and Street Name
- Building Name
- Post Code
6. Select location from search results (if applicable)
7. Click on "Set Location Map & Address" button.
8. Click "Confirm" button. And you're done. Continue editing ad as per usual.
14.4 How to delete my map?
1. Login to "
My88DB"
2. Click "My Posts" to find your list of Posts
3. Click the "Edit" link on the right of the Post which you want to edit
4. Click on the "Delete" button (X icon) adjacent to "Added Location Map" section
5. Click on the "Confirm & Submit" button to finish
14.5 How to navigate in maps on the Post?
You could double click the mouse or click on the "Enlarge the Map" button on the Post Details page, then use your mouse for navigation.
Use a mouse
You could navigate (move your view) in two dimensions in the map with your mouse. Additionally, you could double right click the mouse to zoom in on a location, or double left click the mouse to zoom out.
14.6 How to print maps?
You could print map at any time. Simply follow these steps:
1. Click on the "Enlarge the Map" button on the Post Details page
2. Click on the "Print Map" button on the Map page, and will bring up the Print Map page
3. You may add your notes in the blank area under the map
4. Click on the "Print" button
14.7 How to search for nearby relevant Posts on maps?
Click on the "Search nearby relevant Ads" button on the Map page, and search results will be displayed.
14.8 How to stop showing the map in a Post?
1. Login to "
My88DB"
2. Click "My Posts" to find your list of Posts
3. Click the "Edit" link on the right of the Post which you want to edit
4.Check the option "Disable Map Function" adjacent to the Saved Location Map section
5. Click on the "Confirm & Submit" button to finish
14.9 Can I create map for all Posts?
You cannot. For now, you can only add map function to selected categories.
15. Purchase "Priority Listing"
15.1 What is "Priority Listing"?
"Priority Listing"
is a value added paid service. It appears at the top of Free Posts, and
you could select your plan by channels and plan period to meet your
promotion needs.
15.2 What are the advantages of "Priority Listing"?
"Priority Listing" allows your Post to appear in the prime area on
Sub-Category page. It could maximize the exposure of your Post.
- Superior Position:
Your Post will be listed atop Free Posts on its Sub-Category page to increase the click rate
- Outstanding Layout Design:
With Bold Text, larger thumbnail and eye-catchy background colour, your Post could attract even more customers
15.3 Why do I need to purchase "Priority Listing"?
"Priority Listing" allows your Post to appear at the top of Free Posts
and prominently highlighted to increase the visibility of your entry.
If you run out of Free Post Quota, you are required to purchase
"Priority Listing".
15.4 What kinds of "Priority Listing" plans are available?
The price of the "Priority Listing" plan varies by Category,
Sub-category and Plan period. You could choose a 30 to 360 days plan.
For further details, please refer to the
"Priority Listing" Price List.
15.5 How to purchase "Priority Listing"?
You could follow these steps to purchase "Priority Listing" when you are posting a Post:
1.Click on the "FREE Ad" button on the navigation bar
2.Select Category, Sub-category & Post Type (Offer or Want) to create your Post
3.Enter Post Details
- Enter the Post Title and Description
- Spice up your Post by uploading images and multimedia files
- Provide further information in Post specifics
- Enter your Contact Information to let others find you
- Create your Map (If applicable)
- Enter Keyword Tag
- Preview and confirm your Post
4. Select and purchase the Plan, then click on the "Confirm & Pay Online" button
5. Enter your credit card details on the "eNETS" page and click on the "Submit" button
6.
When the transaction is completed, your purchased Plan will be
effective shortly. An order confirmation will also be emailed to you
soon.
You could also purchase "Priority Listing" by upgrading your existing Posts:
1. Log into
My88DB, click on "My Posts", then select a Post and click on the "Upgrade Now" button
2. Select and purchase a Plan, then click on the "Confirm & Pay Online" button
3. Enter your credit card details on the "eNETS" page and click on the "Submit" button
4. When the transaction is completed, your purchased plan will be
effective shortly. An order confirmation will also be emailed to you
soon.
15.6 How to pay for my "Priority Listing"?
Once you've chosen your "Priority Listing' plan, you could make your credit card payment through
"eNETS".
All payments are accepted in Singapore dollars only. If you want to
know more about other Upgrade Plans, please contact our Sales
Department at (65) 6238 1688 / 6267 8000 | Email:
cs@88DB.com.sg.
15.7 How long will my "Priority Listing" last?
Your "Priority Listing" plan will expire in accordance to your purchased plan. You can log into
My88DB and click on "My Posts" to check the expiry date.
15.8 Is there any administrative charge for "Priority Listing"? (No!)
There is no administrative charge. 88DB will only charge you the exact listed price.
15.9 I have purchased a "Priority Listing", but my Post is not yet upgraded. Why is this so?
Please be patient as it might take some time for "Priority Listing" to
be in effect. For enquiries, please contact our Customer Service
Department at (65) 6238 1688 / 6267 8000 | Email:
cs@88DB.com.sg.
15.10 Why isn't my payment for "Priority Listing" successful?
It is possible that your payment has failed for the following reasons:
- You haven't entered all required information
- You have entered wrong credit card information
- Your credit card is expired
- Your credit card limit has been exceeded
If you have cross-checked all the details, but the payment still fails,
we suggest trying another credit card or contact the credit card
company for assistance.
15.11 What should I do if my online payment has failed?
If your online payment has failed, please click on the "Confirm &
Pay Online" button on the Pay Online page. When you go back to the
eNETS page, enter your credit card information again to complete
the transaction.
For enquiries, please contact our Customer Service Department at (65) 6238 1688 / 6267 8000 | Email:
cs@88DB.com.sg.
15.12 Can I request a refund after purchasing "Priority Listing"?
No. In accordance to our Sales Policy, once you have completed a
transaction, it is not allowed to request a refund. Your purchased Plan
will run until it is expired.
15.13 Can I terminate the "Priority Listing" prior to the Post expiry date and request a refund?
You could stop showing your "Priority Listing" by deleting your Post.
However, in accordance to our Sales Policy, it is not allowed to
request a refund.
Attention: Once you have deleted your Post, it could not be recovered even if your Plan period has not yet expired.
15.14 Can I change the category after launching my "Priority Listing"?
No. You are not allowed to change the category of the Post, as the
price of "Priority Listing" plan varies by Category, Subcategory and
plan period.
15.15 Will I receive any invoice after purchasing "Priority Listing"?
You will receive an order confirmation email with the order details
upon completion of the transaction. For enquiries, please contact our
Customer Service Department at (65) 6238 1688 / 6267 8000 | Email:
cs@88DB.com.sg.
