Terms of Service
•AxcelMaid help clients source for part-time legal helpers (local or PRs) for all houses and offices.
We cater long, short-term, ad-hoc or spring cleaning visits to suit all our clients’ needs.
We have a pool of regular, experienced, honest and reliable maids. Unlike other agencies,
we take extra effort to check with all our clients for maids' performance or
areas to improve and we also do counselling if necessary.
We stressed on good harmonious relationships between all our clients and the maids.
Same maid will be serving the particular client consistantly if he/she is happy with
her except unforeseen circumstances where the maid is unwell or overseas,
then a temporary maid will be replaced (Free on our side).
•Employers do not have to bear any medical fees for the maids
in case of any injury sustained during working in their premises because
they are part-timers who don't live-in. Neither meal or insurance need to be provided.
•In order to save time and cost for all clients, they need to prioritize their
jobs according to importance e.g. Cleaning of rooms, toilets, kitchens, all windows,
changing bedsheets, cleaning cupboard & drawers, etc. Ironing should be limited to 12 - 15 pcs
if too much houseworks are assigned within the 4 hours per visit because any
OT will be charge accordingly. Hand mopping and laundry
(only hanging of clothings) are not encouraged.
•Employers are reminded to lock up all their valuables like jewelleries,
antiques and important documents especially when they intend to leave the
keys to the maids to prevent any unneccesary loss or damages.