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Every user has personally experienced password frustration: the inability to remember a password for an important application when you need it, and the difficulty and delay in getting the password reset by the IT help desk. This results in frequent calls to the help desk for password resets, which are estimated to cost USD$25 (SGD$38) to USD$40 (SGD$61) per call. Whilst waiting for the password to return to the application, there is lost productivity of the user too.
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In an attempt to counter this problem, most users end up selecting easily remembered “obvious” passwords like a variation on their name, birth date, or social security number. Unfortunately, these passwords become vulnerable to cyber attacks from hackers, leading to security breaches.
Computer industry gurus such as Bill Gates are now calling for the elimination of passwords. “There is no doubt that over time, people are going to rely less and less on passwords. In time, we will completely replace passwords”, he concluded.
Resolve the password problem with ESSO
The solution to the password problem is not to eliminate passwords, but rather, to eliminate the need for users to remember passwords. Enterprise Single Sign-On (ESSO) enables users to sign onto the network once with a single password. Once signed in, these users can access all their applications – without entering the individual passwords for those applications. The ESSO can be implemented using a phased 3-step approach.
3 Easy Steps to Eliminating Passwords in Your Enterprise
1. Implement ESSO and move to a single strong password. Freed from reliance on human memory, passwords can be made complex. Passwords with difficult combinations make it more difficult for password crackers to decipher your password.
2. Implement a provisioning system to provide an automated means of distributing complex application credentials. An enterprise identity provisioning system enables IT, not users, to set passwords for individual applications.
3. Add a second factor for advanced authentication. There are three forms of authentication: something you know, something you have, and something you are. Advanced authentication requires two forms of authentication.
Something you know: Passwords, PINs
Something you have: Token, Smart Card
Something you are: Voice Print Verification, Fingerprint, Retinal Scan or other Biometrics
Hence you will be able to implement advanced authentication without locking yourself into specific authenticator technologies.
Benefits of ESSO Implementation
- Users gain quick and easy access – from any location – to maximise productivity
- Eliminates lost or forgotten passwords – users have just one password to remember
- Lowers user support costs – by virtually eliminating password-related support calls
- Improves network security – prevents unauthorised users from accessing enterprise applications
With the Enterprise Single Sign-On, organisations can experience an increase in user productivity, enhanced authentication and reduction in password reset costs. v-GO's automated password provisioning capabilities also allow passwords to be more complex and unique, which bolsters IT security. |
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